01 · The need
Orders arrived through the website as well as platforms such as Uber Eats, Deliveroo and Just Eat. Branches needed to manage every channel from one place instead of tracking each one separately.
02 · Approach
We designed the system around branch operations: orders from every channel land in a single flow, and the branch team sees and manages them all on one screen.
03 · The solution
Alongside the ordering system we built the iOS app, which includes the OHA PARA loyalty programme powered by QR codes on receipts.